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Policies
Terms of Service Agreement 1. Acceptance of Agreement You agree to the terms and conditions outlined in this Terms of Service Agreement ("Agreement") with respect to our site (the "Site"). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended at any time by us from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site. 2. Network Security 3. Support 4. Hosting Configurations Due to network configurations, ATMETA reserves the right to change all Internet Protocol addresses (IPs) associated with the customer's hosting plan, if applicable. ATMETA provides packaged and custom hosting solutions, and reserves the right to change or upgrade these configurations as necessary for the purposes of maintaining product quality, SLA’s, reliability, system uptime, or other maintenance reasons. Hosting configurations at the time of purchase may not be changed unless you upgrade your hosting plan/configuration. 5. Server Resources Any website that uses a high amount of server resources (such as, but not limited to CPU time, memory usage, and network resources) will be given an option of either upgrading their service level or reducing the resource used to an acceptable level. 6. Data Backup/Restore 7. Programming/Design Services All programming and design services, including application development, user interface design, web site concepts, application concepts, graphic design, database design, and any other software, code, concepts, and/or graphics are the intellectual and sole property of ATMETA until payment for such services are made in full. Any content or materials provided by and/or owned by the customer, or that is otherwise not owned by ATMETA, are the property of that person or entity. 8. Account Billing and Fees You agree to remit payment for any and all products and/or services at the time of purchase. All fees are due immediately and are non-refundable unless otherwise expressly noted, even if your services are suspended, terminated, or transferred prior to the end of the services term. You represent and warrant that (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes. ATMETA will waive the set-up fees if the hosting account is prepaid for one year. For prepaid hosting, if you should cancel your account before the expiration of the 12-month period, ATMETA agrees to refund a prorated amount of the prepaid service cost, minus the previously waived applicable set-up and administrative fees, for which you will then be made responsible. Setup fees are non-refundable. If a balance is due at the time of a refund and/or credit, the credit and/or refund will be applied to the balance. Accounts past due are subject to a 10% late fee of the total balance due. Services may be suspended on accounts that reach a billing delinquency of 60 days past due and terminated after 90 days past due. Services interrupted for non-payment is subject to a $150.00 service fee for reinstatement of services. Services may not be restored unless account is reconciled. For payments by check, a surcharge of $50.00 plus any bank costs will be incurred for any bad/bounced checks. If for any reason ATMETA is unable to obtain full amount owed, or if ATMETA is unable to charge Your credit card with the full amount of the services provided, or if ATMETA is charged back for any fee it previously charged to the credit card You provided, or if ATMETA is charged for a bad/bounced check, You agree that ATMETA may pursue all available remedies in order to obtain payment. You agree that among the remedies ATMETA may pursue in order to effect payment, shall include but will not be limited to, immediate cancellation of any product or service you purchased without notice to you. 9. Account Cancellation To cancel your account, please contact our Customer Service Department through our support site at http://www.atmeta.com/support/. Please provide your domain name or account number. ATMETA does not monitor domain registrations and will not be held responsible for any problems that arise due to transferred or expired domain names. ATMETA also does not monitor hosting accounts for usage and will not automatically cancel an account for non-usage. Refunds will not be issued for hosting fees charged after a domain has been transferred off our network without proper cancellation or due to non-usage. Any account balances must be reconciled before an account can be closed. If a balance is due at the time of cancellation and a credit and/or refund is due, the credit and/or refund will be applied to the balance. 10. Use of Service All services may be used for lawful purposes only. Through ATMETA's service, you may have access to chat areas, bulletin boards, web pages, email, or other services that enable you to send or post materials ("content") and make that content available to others. You must not submit, publish, or display on the network any defamatory, inaccurate, abusive, obscene, infringing, or threatening content. In addition, you may not submit, publish, or display any content that violates any US Federal, State, or Local Law. You are solely responsible for the content you make accessible through the ATMETA network. You may not use the service to assist any other person or entity to violate any Federal, State, or Local Laws, Ordinances, or Regulations. ATMETA is not obligated to monitor the network to examine available content. You hereby acknowledge that if we are made aware of content that is determined to be, in its sole discretion, unacceptable, undesirable, offensive, indecent, obscene, excessively violent, or otherwise objectionable, ATMETA has the right, but not the obligation, to edit, remove, or deny access to such content, and to revoke or terminate services. ATMETA may disclose any content or records concerning a customer's account as required satisfying any Law, Regulation, Governmental Request, or Court Order. Pornography and sex-related merchandising are prohibited on all ATMETA servers. This includes sites that may infer sexual content, display nudity, or link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to ATMETA's servers or any other server on the Internet. Links to such materials are also prohibited. In addition, any site selling or promoting bulk email service is not allowed. Below is a list of non-acceptable content or links: • Adult Sites - Any erotic or pornographic material, links to adult sites, or advertisements for adult sites. • Pirated Software (Warez) - Any software that is copyrighted and not freely available for distribution without cost: i.e. ROMs, ROM Emulators, and MPEG Layer 3 files (MP3s). • Copyright Violations - Violation of copyrights held by individuals and corporations or other entities can result in civil and criminal liability for the infringer. • Hacking/Phreaking/Phishing - Includes sites with material, links, or resources for hacking, phreaking, phishing, viruses, anarchy, or any type of site that promotes or participates in willful harm to internet sites or providers. • IRC - ATMETA prohibits hosting IRC or IRC Bots of any kind from its servers or network. • Proxies - ATMETA prohibits proxy servers of any kind from its servers or network. • Port Scanning - ATMETA prohibits ports scanning of any kind to be done from its servers or network. ATMETA reserves the right, and at its sole discretion, to refuse or terminate services for any breach of the Agreement. 11. Support Site 12. Unlawful Activity 13. Limitation of Liability 14. Use of Information We reserve the right, and you authorize us, to the use and assignment of all information regarding Site uses by you and all information provided by you in any manner consistent with our Privacy Policy. All remarks, suggestions, ideas, graphics, or other information communicated by you to us (collectively, a "Submission") will forever be our property. We will not be required to treat any Submission as confidential, and will not be liable for any ideas (including without limitation, product, service or advertising ideas) and will not incur any liability as a result of any similarities that may appear in our future products, services or operations. Without limitation, we will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. We will be entitled to use the Submission for any commercial or other purpose whatsoever, without compensation to you or any other person sending the Submission. You acknowledge that you are responsible for whatever material you submit, and you, not us, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright. 15. Third-Party Services 16. Third-Party Merchant Policies All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on any Merchant sites. We are not responsible for information provided by you to Merchants. We and the Merchants are independent contractors and neither party has authority to make any representations or commitments on behalf of the other. 17. Privacy Policy 18. Terms of Use Policy 19. Copyrights We respect the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Abuse Department the following information: 1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; 2. A description of the copyrighted work that you claim has been infringed; 3. A description of where the material that you claim is infringing is located on the Site; 4. Your address, telephone number, and email address; 5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and 6. A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Our Abuse Department for Notice of claims of copyright infringement on the Site can be reached at our Customer Service Department through our support site at http://www.atmeta.com/support/.
20. Software Licensing Licensing for third party software or services subscribed to through ATMETA or distributed by or purchased from ATMETA, is not transferable. Licensing and ownership for software written by, or the intellectual property of, ATMETA is only granted and/or transferable when payment for services is rendered in full.
21. Legal Compliance You agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Site and the Content and Materials provided therein. 22. Miscellaneous Last Updated: December 13, 2008
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